Company Reviews

Consumer complaint data from the CFPB for credit bureaus, card issuers, debt collectors, and lenders.

Credit Bureaus

Equifax

3,763,539 complaints

100% timely response

TransUnion

3,751,993 complaints

100% timely response

Experian

3,321,592 complaints

100% timely response

Credit Card Issuers

Bank of America

175,077 complaints

100% timely response

Wells Fargo & Company

164,349 complaints

100% timely response

JPMorgan Chase & Co.

163,364 complaints

100% timely response

Capital One

154,672 complaints

100% timely response

Citibank

130,278 complaints

100% timely response

Synchrony Financial

76,178 complaints

100% timely response

American Express

54,350 complaints

100% timely response

U.S. Bancorp

46,562 complaints

100% timely response

Discover

44,455 complaints

100% timely response

Barclays PLC

26,244 complaints

100% timely response

Debt Collectors

Encore Capital Group

56,531 complaints

100% timely response

Portfolio Recovery Associates, LLC

55,522 complaints

100% timely response

Enhanced Recovery Company, LLC

12,423 complaints

93% timely response

Midland Credit Management, Inc.

0 complaints

LVNV Funding LLC

0 complaints

Lenders

Navient Solutions, LLC.

43,492 complaints

100% timely response

Credit Acceptance Corporation

12,986 complaints

100% timely response

SoFi

5,458 complaints

100% timely response

Credit Builders

Self Financial, Inc.

10,363 complaints

100% timely response

Kovo

801 complaints

100% timely response

Source: Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database