Credit FactorCredit Acceptance Corporation
Credit Acceptance Corporation is a lender with 12,935 consumer complaints recorded in the CFPB Consumer Complaint Database. The company has responded to 99% of complaints in a timely manner. Complaint volume alone does not indicate the quality of a company's products or services, as larger companies with more customers typically receive more complaints in absolute terms. (Source: CFPB Consumer Complaint Database)
Total CFPB Complaints
0
Timely Response Rate
0%
Company Type
Lender
How Credit Acceptance Corporation Compares
Among tracked lenders, Credit Acceptance Corporation has 12,935 total complaints compared to Navient Solutions, LLC. (43,485). Credit Acceptance Corporation's timely response rate of 99% is below the peer average of 100%. These raw totals may not reflect differences in company size or customer base. A fair comparison typically requires normalizing by estimated customer count or business volume, which is not publicly available for all companies. (Source: CFPB Consumer Complaint Database)
What to Know Before Working with Credit Acceptance Corporation
When considering a loan from Credit Acceptance Corporation, compare the APR, fees, and terms with at least two or three other lenders. The CFPB recommends getting multiple quotes within a 14-day window, as multiple credit inquiries for the same loan type are typically counted as a single inquiry for scoring purposes. Review the loan estimate carefully before signing. (Source: CFPB Consumer Tools)
Data Limitations
CFPB complaint data represents complaints submitted by consumers and does not include all customer experiences. A complaint does not necessarily indicate wrongdoing by the company. Companies with larger customer bases typically receive more complaints in absolute terms. The CFPB does not verify all facts alleged in complaints. Company responses are self-reported. For the most current information, visit the CFPB Consumer Complaint Database directly. (Source: CFPB)
Data Sources
Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database CFPB Consumer Tools (consumerfinance.gov/consumer-tools)
Credit Factor is not a credit repair company, lender, or financial advisor. All content on this site is for educational purposes only and does not constitute financial, legal, or professional advice. Results vary based on individual credit history and the scoring model used. Consult a qualified financial professional for personalized advice.